Shopify Messaging

Shopify Messaging

Pricing
Free to install. Additional charges may apply.
Popular with stores like yours
Based in United States
Rating
4.7 (3,501)
Developer
Shopify

Reach customers through both email and SMS with flexible pricing, all built for commerce by Shopify.

Create customized email and SMS campaigns all in one place. Choose from sales-focused SMS templates or use Sidekick to personalize emails to match your brand. Track performance to see which channels customers prefer, and segment your list to reach just the right audiences. Create, send, and track campaigns all within Shopify, with flexible pricing that scales with your business needs.

Create customized email and SMS campaigns all in one place. Choose from sales-focused SMS templates or use Sidekick to personalize emails to match your brand. Track performance to see which channels customers prefer, and segment your list to reach just the right audiences. Create, send, and track campaigns all within Shopify, with flexible pricing that scales with your business needs. more
  • Send personalized emails and SMS to segments of customers directly from Shopify.
  • Use templates for timely updates, exclusive offers, product tips, and more.
  • Create on-brand emails faster by describing changes for Sidekick to make.
  • Encourage customers to buy products directly from your emails and SMS.
  • Track results like click-through rates, conversion rates, and more.
Popular with stores like yours
Based in United States

Languages

English, Chinese (Simplified), French, Dutch, German, Italian, Japanese, Portuguese (Brazil), Spanish, Chinese (Traditional), Czech, Danish, Finnish, Korean, Norwegian, Polish, Portuguese (Portugal), Swedish, Thai, Turkish, and Vietnamese

Works with

  • Shopify Flow
  • Shopify Admin
  • Shopify Forms

Pricing

Free

Free to install

Your first 10,000 emails each month are free. After, pricing starts at $1/1000 emails per month.

All charges are billed in USD.

Reviews (3,501)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for its cost-effectiveness and seamless integration within Shopify, especially benefiting small businesses. It boosts traffic and sales with user-friendly, customizable email templates and supports segmentation, automation, and scheduling for personalized messaging. Merchants commend its reliability, ease of use, and strong deliverability. The app's support and automation features are highlighted as beneficial for efficient email marketing management.

March 25, 2026

I have only used it for email marketing and I really like the tool. My only complaint is that you can't choose multiple segments when sending an email campaign. So if you want to send an email to more than one segment, you have to duplicate the email and send individually for each segment. Hoping this gets fixed soon! Otherwise, highly recommend.

Uviña Holistic Wellness
United States
Over 5 years using the app
March 18, 2026

Good app for basic email campaigns but customer segmentation needs work. We tried to create a country specific segment and noticed that the list contained many other countries and in some cases, customers whose names contained the same two letters as a country code. Main issue seems to be the rule used to create a segmented list uses the word CONTAIN rather than IS. Spent 2 hours trying to use the AI helper and another 30 minutes on with Shopify rep trying to find a work around, but no luck. Rep said he would pass on the concern of using 'contain' rather than 'is' when creating specific customer segments, to the development team. We will have to wait and see if this improves.

Discovery Fabrics
Canada
Over 5 years using the app
April 7, 2026

Easy to use! Images show up clearly. We are still growing our email list so really appreciate the free messages at this point. The editing and sending test function is clear - I have not sent anything out by accident yet! lol. Final result always looks great.

Goodthings Organics
Canada
Over 3 years using the app

Support

App support provided by Shopify.

Developer

Shopify

151 O’Connor St, Ottawa, ON, ON, CA

Launched

April 14, 2020

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, blog contributors

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, discounts, marketing, store analytics, Online Store, Shopify admin, other services

  • Edit customers

    Customer data

  • View products

    Products, collections

  • View orders

    All order history for the last 60 days

  • View discounts

    Discount codes and promotions

  • Edit marketing

    Marketing events

  • View store analytics

    Analytics

  • View Online Store

    Online Store pages, checking for web cookies and conversion tracking pixels, theme

  • Edit Shopify admin

    Email sender configuration, files, legal policies, Shopify Home

  • View other services

    Apps

  • Edit other data

    Brand settings, checkout settings, locales, price rules, billing

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