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Reach customers through both email and SMS with flexible pricing, all built for commerce by Shopify.
Create customized email and SMS campaigns all in one place. Choose from sales-focused SMS templates or use Sidekick to personalize emails to match your brand. Track performance to see which channels customers prefer, and segment your list to reach just the right audiences. Create, send, and track campaigns all within Shopify, with flexible pricing that scales with your business needs.
- Send personalized emails and SMS to segments of customers directly from Shopify.
- Use templates for timely updates, exclusive offers, product tips, and more.
- Create on-brand emails faster by describing changes for Sidekick to make.
- Encourage customers to buy products directly from your emails and SMS.
- Track results like click-through rates, conversion rates, and more.
- Popular with stores like yours
- Based in United States
Languages
English, Chinese (Simplified), French, Dutch, German, Italian, Japanese, Portuguese (Brazil), Spanish, Chinese (Traditional), Czech, Danish, Finnish, Korean, Norwegian, Polish, Portuguese (Portugal), Swedish, Thai, Turkish, and Vietnamese
Works with
- Shopify Flow
- Shopify Admin
- Shopify Forms
Categories
Campaign types
Managing campaigns
Pricing
Free
Free to install
Your first 10,000 emails each month are free. After, pricing starts at $1/1000 emails per month.
All charges are billed in USD.
Reviews (3,501)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants value this app for its cost-effectiveness and seamless integration within Shopify, especially benefiting small businesses. It boosts traffic and sales with user-friendly, customizable email templates and supports segmentation, automation, and scheduling for personalized messaging. Merchants commend its reliability, ease of use, and strong deliverability. The app's support and automation features are highlighted as beneficial for efficient email marketing management.
I have only used it for email marketing and I really like the tool. My only complaint is that you can't choose multiple segments when sending an email campaign. So if you want to send an email to more than one segment, you have to duplicate the email and send individually for each segment. Hoping this gets fixed soon! Otherwise, highly recommend.
Good app for basic email campaigns but customer segmentation needs work. We tried to create a country specific segment and noticed that the list contained many other countries and in some cases, customers whose names contained the same two letters as a country code. Main issue seems to be the rule used to create a segmented list uses the word CONTAIN rather than IS. Spent 2 hours trying to use the AI helper and another 30 minutes on with Shopify rep trying to find a work around, but no luck. Rep said he would pass on the concern of using 'contain' rather than 'is' when creating specific customer segments, to the development team. We will have to wait and see if this improves.
Easy to use! Images show up clearly. We are still growing our email list so really appreciate the free messages at this point. The editing and sending test function is clear - I have not sent anything out by accident yet! lol. Final result always looks great.
Support
App support provided by Shopify.
Resources
Launched
April 14, 2020
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, marketing, store analytics, Online Store, Shopify admin, other services
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Edit customers
Customer data
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View products
Products, collections
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View orders
All order history for the last 60 days
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View discounts
Discount codes and promotions
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Edit marketing
Marketing events
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View store analytics
Analytics
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View Online Store
Online Store pages, checking for web cookies and conversion tracking pixels, theme
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Edit Shopify admin
Email sender configuration, files, legal policies, Shopify Home
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View other services
Apps
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Edit other data
Brand settings, checkout settings, locales, price rules, billing
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